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In a 30-minute conversation, we'll discuss your current priorities, your biggest challenges, and the obstacles that stand in the way of achieving them, and produce some insights about the way forward.

Read More

Free consultation

In a 30-minute conversation, we'll discuss your current priorities, your biggest challenges, and the obstacles that stand in the way of achieving them, and produce some insights about the way forward.

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Featured, Internal Communication Strategy

From “Centralization” to “Centrality” – a transformation making internal communication more relevant and scalable

BY Mike Klein

Increase impact. Reduce noise. Become more relevant. Integrate platforms. Create more connectedness. These are some of the demands that internal communicators are hearing most loudly these days. In my 30+ interviews with global internal comms practitioners for Happeo’s research into The Present and Future of Internal Communication, there is an overriding trend emerging as they… Continue reading From “Centralization” to “Centrality” – a transformation making internal communication more relevant and scalable

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PR and IC – are the “goals” the same?

BY Mike Klein

Two of the common pieces of advice these days in the communication world are “avoid sports analogies” and “be more visual.” In this case, I honor the latter to make the former easier to take. Because I find it difficult to otherwise illustrate the fundamental differences between internal communication and public relations, especially to PR… Continue reading PR and IC – are the “goals” the same?

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WELCH, FRASER TAKE TOP HONOURS IN 2018-2019 GORILLA GAMES

BY Mike Klein

Toronto/Delft: The Gorilla Games, an internal communication essay contest challenging practitioners to boldly and creatively address challenging hypothetical internal comms scenarios, came to a successful conclusion today, with Stephen Welch of Eleven Consulting winning Gold and Rachel Frazer of MAG (Manchester Airport) winning Silver.   These UK-based winners were joined on the podium by the… Continue reading WELCH, FRASER TAKE TOP HONOURS IN 2018-2019 GORILLA GAMES

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New Podcast with Happeo

BY Mike Klein

Pleased to announce the airing of my latest podcast, this time with Happeo on our research into “the present and future of Internal Communication”. You will find a link to the podcast, as well as an excerpted transcript here: https://www.happeo.com/blog/podcast-research-internal-communications    

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The present and future of Internal Communication: Introducing the Happeo IC research series

BY Mike Klein

Late last year, I was given an offer I couldn’t refuse.   Happeo, a digital workplace vendor based in Amsterdam, asked me to do an in-depth research study looking at the present and future of internal communication.   As someone who has been a practitioner, commentator and agitator in the IC field, the opportunity to… Continue reading The present and future of Internal Communication: Introducing the Happeo IC research series

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The annual Changing The Terms poem: 2018-style

BY Mike Klein

It’s poem time At Changing The Terms The annual verse Of IC twists and turns   A changing world Of metrics and tech Yet old-school leaders Keep breathing down neck   A poster – a roadshow They still want that stuff A trusted advisor? Most still think we’re fluff   Millennials Also make demands Consumer-grade… Continue reading The annual Changing The Terms poem: 2018-style

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New guest blog posts: why I am an internal communicator – and what IC folk need to do to move farther

BY Mike Klein

I’ve continued my blogging in recent months on new and different platforms – as I generally like providing content for my friends, and of course, I enjoy reaching new audiences. Earlier this fall, and building on a presentation I gave at the IABC EMENA Leadership Institute in Vilnius, Lithuania, I wrote the following piece –… Continue reading New guest blog posts: why I am an internal communicator – and what IC folk need to do to move farther

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Putting “Next Practice” before “Best Practice”: an interview with Mike Klein on the Gorilla Games

BY Mike Klein

The following is an interview with ContactMonkey’s Filza Naveed discussing the Gorilla Games essay competition for internal communicators. A guerrilla approach to marketing, more commonly known as guerrilla marketing, can be described as “an advertising strategy that focuses on low-cost unconventional marketing tactics that yield maximum results.” We believe guerrilla tactics can help unleash your… Continue reading Putting “Next Practice” before “Best Practice”: an interview with Mike Klein on the Gorilla Games

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New Content, New Research: Working Together With ContactMonkey and Happeo

BY Mike Klein

After returning to consultancy following a in-house detour that led me to an industrial park in Germany, I came back home and had a thought. Most of the dynamism in the internal communication field of late has been coming from tech companies bringing apps and diagnostic tools to the IC market. It has become a… Continue reading New Content, New Research: Working Together With ContactMonkey and Happeo

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LET THE GAMES BEGIN: ContactMonkey, Changing The Terms to launch “Gorilla Games” Internal Comms essay competition

BY Mike Klein

The following is a joint press release marking the launch of an essay competition for internal communicators, with ContactMonkey and Changing The Terms giving participants the opportunity to tackle one of five relevant communication scenarios and compete for prizes and recognition. Toronto, ON/Delft, NL: In an effort to jumpstart the flow of new thought leadership… Continue reading LET THE GAMES BEGIN: ContactMonkey, Changing The Terms to launch “Gorilla Games” Internal Comms essay competition