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Top-down hierarchy meets a four-dimensional world: making it all work

As an internal communicator, one of my biggest challenges has been to reconcile my understanding of both the effectiveness and ineffectiveness of hierarchy as a driver of communication, with the continuing demand for hierarchy-based communication tactics and approaches. I’m not a believer in  the “committees over titles” approach known as “holacracy,” or other more anarchic… Continue reading Top-down hierarchy meets a four-dimensional world: making it all work

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Four dimensions of internal influence: ambassadors, influencers, advocates and followers

One of the enduring memories of my undergraduate education at the University of Wisconsin is a comment made by an otherwise forgotten Statistics professor: “There are two kinds of people in this world – those who think there are two kinds of people, and those who don’t.” When it comes to organizations and their social… Continue reading Four dimensions of internal influence: ambassadors, influencers, advocates and followers

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Writing for leaders and managers – some things that work

As a communications professional working with senior leaders and managers in large organizations, I make no apologies for the fact that I like to write. For me, writing assignments are not simply opportunities for me to put my best foot forward with clients, they are also moments where I can help amplify and accelerate my… Continue reading Writing for leaders and managers – some things that work