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Does culture beat talent (in the 90th minute)?

Those who know me well would know that I am an unusually enthusiastic football fan for having come from a country that calls it “soccer.” So, last week, I was at Paris’ Stade de France, joining my fiancée, stepson, and future father-in-law in the raucous Iceland section as the country’s fierce underdogs slew the Austrians… Continue reading Does culture beat talent (in the 90th minute)?

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Confidence vs. Competence: the enduring appeal of Steve Crescenzo

  Going to an IABC World Conference, there are always a bunch of surprises. New colleagues to meet, new presenters, and unusual keynotes which ignite unorthodox thoughts. And there is at least one enduring constant: whenever Steve Crescenzo presents, there will be a packed room and an approval rating at or near the top of… Continue reading Confidence vs. Competence: the enduring appeal of Steve Crescenzo

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What adds #connection to innovation, empathy and standards?

Attending a global event, it’s often the case that even when people speak different tongues, it is actually the power of common language that enables connections and allows for collaboration, especially between members of different disciplines. The power of common language hasn’t been an explicit theme here at the IABC World Conference in New Orleans.… Continue reading What adds #connection to innovation, empathy and standards?

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Converging hierarchies and networks: are we on the edge of the revolution?

Few things warm my heart more than people talking about the relationship between hierarchies and networks, between the rigid, old-school org chart and the ever expanding web of connections and conversations. So, this morning, when keynoter Seth Mattison addressed the assembled throng at the IABC World Conference, his choice of subject—the inevitable, generational transition from… Continue reading Converging hierarchies and networks: are we on the edge of the revolution?

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Making video valuable again: wise words from Shel Holtz

Shortly after I arrived in New Orleans for this year’s IABC World Conference (#IABC16), one of the first things that greeted me was a Facebook post about the importance of captioning of internet videos. The post came from none other than Shel Holtz, arguably the world’s biggest maven (a Yiddish term for a generous expert) on… Continue reading Making video valuable again: wise words from Shel Holtz

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Innovating Global Communication: four angles from New Orleans

One of the enduringly great things about the International Association of Business Communicators’ World Conferences is that they tend to take on big topics. This year’s gathering in New Orleans is no exception, tackling the theme of “Innovating Global Communication.” To some, that may sound as “finding more innovative ways to do global communication.” But… Continue reading Innovating Global Communication: four angles from New Orleans

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Is politics the enemy? No, it’s important.

As a former US political campaign consultant from the '90s, I've rarely seen the words "political" and "politics" used with as much revulsion as the world's current electoral menu is sparking today.  Inside of this revulsion is a paradox.  Read closely this definition from the Oxford English Dictionary: that politics encompasses "the principles relating to… Continue reading Is politics the enemy? No, it’s important.