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What can crisis communicators teach internal communicators?

Among the various tribes of communication professionals, one group I have always envied a bit, both for their accomplishments and for the esteem with which they are held, are the crisis specialists, a small, tough and highly effective breed.  Seeing one of the stars of the field, Caroline Sapriel, at a recent IABC regional conference,… Continue reading What can crisis communicators teach internal communicators?