As part of my weekend trawl through my endless facebook feeds, I stumbled upon this quote from Noam Chomsky, posted by an otherwise lucid Dutch friend of mine: " What kind of freedom is there inside a corporation? They’re totalitarian institutions - you take orders from above and maybe give them to people below you.… Continue reading Why Noam Chomsky Is Wrong About Internal Comms
One topic of ongoing contention in the comms world is that of how the boundaries between internal, external, and social communication are likely to dissolve in the coming years. The trends are moving in that direction, particularly as communication in all three areas moves towards personal advocacy and away from formal, official messaging. But internal… Continue reading Internal-External Convergence: We Can Lead
Will SMEs be an Enterprise Social Network Train Wreck? I had the pleasure last week of attending Social Now in Amsterdam, a conference organized around the idea of having a dozen enterprise social network (ESN) vendors pitch for the business of a mock company comprising the conference attendees. But while the conference was excellent, I… Continue reading Will SMEs be an Enterprise Social Network Train Wreck?
Advocacy vs. Ambassadorship Those of you who know me know that I am passionate about the role of advocacy within organisations—the extent to which people collect knowledge, form opinions and share them with their colleagues. But when I talk about advocacy in organisations, I am met with this response, “Yes, Mike, we should start an… Continue reading Advocacy vs. Ambassadorship (Hint…there’s a difference)
At various times in my career, I have encountered fellow communication professionals who have either said that internal communicators are either a morally virtuous breed, or should aspire to be so. Some claim this virtue should derive itself from being the “advocate of the employee”, others because our role in supporting our organizations’ objectives… Continue reading Moral Virtue and the Internal Communicator