strategy & research


Building on strong experience, good questions and deep listening, Mike builds communication strategies for key initiatives of various sizes and scopes, helping clients to target intent and reduce noise.

Mike Klein’s strategic experience includes leadership in:


M&A communication in the airline,
telecommunication and packaging industries

Overall communication strategy and messaging for public works and digital transformation initiatives


Political campaigns at the global, statewide and local levels

Technology change in the energy and government sectors and across the internal communication industry


Mike Klein’s research emphasizes how to turn words and thoughts into data – and turning that data into strategies and messages that drive results.

With experience in corporate and political polling, interviewing and research design, Mike’s research focuses on:

Driving organizational priorities: The Two Question Survey

Purpose and values alignment – Words into Data

Identifying internal influencers: Snowball Research and Organizational Network Analysis